A precise request makes it easier to identify availability and establish suitable conditions. It is not a booking until the vehicle, documents, price and terms are confirmed.
Specify dates and duration
State the desired departure and return dates and times, together with any flexibility. An imprecise duration may prevent an accurate availability check.
Describe the journey and use
Specify collection and return locations, main travel areas, road types and intended use. Any geographical extension remains subject to confirmation.
- Origin, destination and useful stops.
- Authorised professional or personal use.
- Known access or parking constraints.
Count passengers and luggage
Passenger count, luggage volume and particular needs influence the category assessed. Do not assume a specific model is available before confirmation.
Clarify the driver and documents
State whether the request is for a vehicle with or without a driver. Identities, licences, guarantees and any other required documents are checked through an appropriate channel and never published on the website.
Wait for complete confirmation
Availability, vehicle, departure condition, terms, price, payment and handover must be confirmed together. A submitted request or initial exchange is not a booking.
Key points
- Provide precise dates and locations.
- Describe passengers, luggage and use.
- Wait for confirmation of all terms.